Privacy Policy

1. Overview

Baysun LLC (“Baysun,” “we,” “us,” or “our”) respects the privacy of customers, prospective customers, website visitors, job applicants, drivers, and other individuals who interact with us. This Privacy Policy explains the types of information we may collect through baysunllc.com, website forms, email, telephone, text messaging, and related business communications.

By using this website or voluntarily providing information to Baysun, you acknowledge the practices described in this policy.

2. Information we collect

Information you provide

• Contact information such as your name, email address, telephone number, company name, city, and state.
• Shipping and quote-request information such as origin, destination, commodity, weight, pickup date, delivery requirements, and other shipment details.
• Driver-application information such as CDL class, licensing state, years of experience, endorsements, recent carrier, accident history, moving-violation history, availability, and other information you choose to provide.
• Information contained in messages, emails, calls, texts, or other communications with Baysun.

Information collected automatically

Our website or hosting providers may automatically collect limited technical information such as IP address, browser type, device type, referring pages, pages visited, and general usage information. If analytics, cookies, or similar tools are enabled, those technologies may also collect information about how the website is used.

3. How we use information

• Respond to freight inquiries, quote requests, and customer-service questions.
• Coordinate dispatch, shipment communication, documentation, and other transportation services.
• Review driver applications, evaluate qualifications, and communicate about employment opportunities.
• Operate, secure, maintain, and improve our website and business systems.
• Maintain records, prevent fraud or misuse, enforce our terms, and comply with applicable legal or regulatory obligations.
• Send transactional or informational communications you request or consent to receive.

4. Sharing and disclosure

Baysun may share information when reasonably necessary to operate our business, provide requested services, process applications, maintain our systems, or comply with law. This may include service providers that support website hosting, form processing, email, communications, recruiting, information technology, analytics, or other business operations.

We may also disclose information when required by law, legal process, government request, or when reasonably necessary to protect the rights, safety, property, or security of Baysun, our customers, our drivers, or others.

5. Data retention and security

We retain information for as long as reasonably necessary for the purposes described in this policy, to maintain business and employment records, to satisfy legal or regulatory requirements, and to resolve disputes.

Baysun uses reasonable administrative, technical, and organizational safeguards appropriate to the nature of the information we handle. However, no website, email system, or method of electronic transmission can be guaranteed to be completely secure.

6. Your choices

You may contact Baysun to request that we update or correct information you have provided, subject to applicable legal and record-retention requirements. You may also opt out of non-essential communications by following the instructions in the communication or contacting us directly.

If cookies or analytics technologies are enabled on this website, browser settings and device controls may allow you to limit certain tracking technologies.

SMS Terms & Conditions

These SMS Terms apply when you voluntarily provide your mobile number and consent to receive text messages from Baysun LLC.

Program description

Messages may relate to freight inquiries, quote requests, shipment updates, dispatch communication, driver recruiting, employment opportunities, scheduling, or other communications connected with your relationship with Baysun.

Consent

By opting in, you authorize Baysun to send text messages to the mobile number you provide. Consent to receive text messages is not a condition of purchasing transportation services or applying for employment.

Message frequency and charges

Message frequency varies based on your interactions with Baysun. Message and data rates may apply according to your wireless carrier and service plan.

Carrier disclaimer

Wireless carriers are not liable for delayed or undelivered messages. Delivery is subject to effective transmission by your mobile carrier and network provider.

Privacy

Information collected through the SMS program is handled in accordance with this Privacy Policy. Mobile opt-in data and consent are not sold or shared with third parties for their own marketing or promotional purposes.

7. Contact Baysun

Questions about this Privacy Policy, SMS Terms, or Baysun’s information practices can be directed to: