Legal

Privacy Policy & SMS Terms

Effective Date: July 17, 2026  ·  Last Updated: July 17, 2026

Privacy Policy

Baysun LLC ("Baysun," "we," "us," or "our") is a licensed motor carrier providing freight transportation and trucking services. This Privacy Policy explains how we collect, use, and share information from visitors to our website, customers, shippers, brokers, drivers, and other individuals who interact with us. By using our website or services, you agree to the terms below.

Information We Collect

  • Contact information — name, company name, mailing address, email, and phone number
  • Load and shipment information — pickup/delivery addresses, freight details, load status, and billing information
  • Driver and carrier information — CDL number, MC/DOT number, insurance certificates, and related compliance documents
  • Communications — records of calls, emails, and text messages exchanged with our dispatch, sales, or billing teams
  • Website usage data — IP address, browser type, and pages visited

How We Use Your Information

  • Quote, book, dispatch, and track freight shipments
  • Communicate about appointments, pickups, deliveries, and billing
  • Verify carrier and driver credentials and maintain FMCSA/DOT compliance
  • Respond to inquiries and provide customer support
  • Improve our website and services

How We Share Your Information

We do not sell your personal information. We may share it with service providers who support our operations, with brokers, shippers, and receivers as necessary to coordinate a shipment, and with government or legal authorities where required by law.

SMS Consent: Phone numbers and SMS consent collected for text messaging purposes will not be shared with any third party or affiliate for marketing purposes.

Your Choices

You may opt out of SMS communications at any time by replying STOP to any text message. You may request access to, correction of, or deletion of your personal information by contacting us below, subject to our legal recordkeeping obligations as a motor carrier.

SMS Terms & Conditions

Information (phone numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

Types of SMS Communications

If you have consented to receive text messages from Baysun LLC, you may receive messages related to:

  • Load and dispatch updates (pickup/delivery confirmations, status changes)
  • Appointment and scheduling reminders
  • Billing and invoicing inquiries

Example message

"Hello, this is Baysun LLC with an update on your load #[Load Number]: [status]. Reply STOP to opt out of SMS messaging from Baysun LLC at any time."

Message Frequency: Message frequency may vary depending on your active shipments and account activity. You may receive up to 5 SMS messages per week regarding load status, appointments, or billing.

Potential Fees: Standard message and data rates may apply, depending on your carrier's pricing plan.

Opt-In & Opt-Out

Opt-In Method: You may opt in to receive SMS messages from Baysun LLC verbally during a conversation with our dispatch or sales team.

Opt-Out Method: You can opt out of receiving SMS messages at any time by replying STOP to any SMS message you receive.

Help: If you are experiencing any issues, reply with the keyword HELP, or contact us directly below.

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